Our effort is to try and offer you the best possible service in a timely manner and to your satisfaction. We strive to reach your goals as a partnership and connect your business with consumers in a straight forward and cost-effective way.

15 days money back guarantee
Tech Guru IT Solutions offers 15-Days Money-Back Guarantee
to ensure customer satisfaction with our products/services. If for any reason you wish to discontinue using the product/services, within 15 days of the purchase, we will issue a refund within 24-48 hours after deducting payment gateway transaction fee (3%-5%) and USD 15/hour for the hours spent on your project.

Tech Guru IT Solutions does not guarantee a full refund for the cancellation of its services. If you change your mind after paying for our service, Tech Guru IT Solutions will act only on the policy here within. Tech Guru IT Solutions will refund or cancel your services according to the following guidelines:

Tech Guru IT Solutions will refund you in full if a project has not started after providing all the project related details to us within 7 days of making payment.
In the event that incorrect information was provided by you, Tech Guru IT Solutions will not refund partial amounts or full amounts in the case that a project has commenced and/or has been completed.
If you don’t want Tech Guru IT Solutions to start the project at all, you can ask for a full refund within 24 hours only of making payment.
This applies to all non-business days (For example, if you make a purchase on Saturday, you must cancel by Sunday the latest to receive a refund.). If you contact Tech Guru IT Solutions to cancel a project that has already begun, Tech Guru IT Solutions will deduct proportionally and refund you accordingly.
If you are not satisfied with an incomplete portion of a project, you can get the proportional refund for the remaining work/project within 15 days.
Tech Guru IT Solutions does not offer any refunds for funds spent for the services already delivered or any other miscellaneous charges which are non-recoverable for Tech Guru IT Solutions and refunding them causes any loss to Tech Guru IT Solutions.
After project/order cancellation/refund issued, Tech Guru IT Solutions reserves all rights to take down the website published, web hosting & email accounts. The client is responsible to keep a backup of the data published on the website/server, Tech Guru IT Solutions shall not be held responsible for any data/files lost.
Tech Guru IT Solutions cannot issue a refund based on your email delivery since it will depend on many factors like your email content and email address database, your recipient’s behavior and Servers/IPs/Domains reputations etc.
If you don’t want to continue using any of Tech Guru IT Solutions’s services and wish to cancel or have any questions, comments or concerns about our refund and cancellation policy, you may contact us at [email protected]. Be sure to include your full name, company name, account number and the service you want to be canceled. Include “CANCEL ORDER” in the subject line. *All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by the billing department of Tech Guru IT Solutions will act as a proof of the cancellation of service.

We strongly believe that our services will be beneficial to your business. We always strive to make your internet experience more enjoyable and we do our best for the same.

*Tech Guru IT Solutions reserves the right to modify any provisions of the refund and cancellation policy without any notice.